What is Capita TotalMobile?

Capita TotalMobile enables the public sector to realise the benefits of true mobile flexibility. In contrast to traditional department-focussed offerings Capita TotalMobile delivers a truly organisation-wide solution.

Developed to meet the tough challenges facing local authorities, Capita TotalMobile is simple to implement, future-proof and self-financing. In short, it delivers what mobile working has always promised, and it comes with all the expertise and high quality support you’d expect from Capita.

TotalMobile
Totally Different

What is Capita TotalMobile?

Capita TotalMobile provides a dedicated mobile working platform that enables your local authority to benefit from a range of efficiencies that are not achievable through traditional, department-focussed mobile solutions.

At the organisation level:

• Greater cost savings
• Facilitate cross-departmental working
• Greater staff efficiencies and productivity
• Improve customer service
• Reduce IT support and training requirements
• Reduce your organisation's carbon footprint

TotalMobile
Totally Different

What is Capita TotalMobile?

At the department level:

• Enable staff to be multi-skilled when on location
• Integrate with other departments' back office systems
• Further increase department productivity
• Increase department cost efficiencies
• Streamline business processes
• Reduce paperwork and the administrative burden
• Improve department-wide customer service
• Reduce your department's carbon footprint

TotalMobile
Totally Different

It’s powerful...

Capita TotalMobile enables users to work remotely in real time just as effectively as if they were in the office.

• With Capita TotalMobile deployed across multiple departments staff can link to systems within these departments, enabling them to access information with ease and complete full business processes in the field.
• With Capita TotalMobile in hand a user can perform a range of tasks on location where in the past separate visits by different officers at different times may have been required.
• With its robust authorisation procedures and data encryption methods Capita TotalMobile ensures all information is fully protected to a high standard at all times.
• Designed to work with your existing software and IT systems Capita TotalMobile prevents the need for wholesale upgrading or organisation-wide IT changes.
• Capita TotalMobile can be implemented in phases, such as one department at a time, to ease organisational transformation.

TotalMobile
Totally Powerful

It’s practical...

Capita TotalMobile is designed around the practical needs of staff who work on location, removing the barriers that prevent them from doing their job to the best of their ability.

• It makes everyday working life easier by enabling staff to access information and work with applications when they are away from the office just as easily as if when they are at their desk.
• Losing connection is no problem as Capita TotalMobile enables users to work productively off line. As soon as a connection is restored the system automatically updates accordingly, minimising the inefficiencies and frustrations of intermittent connectivity.
• Capita TotalMobile can be installed across a wide range of mobile handsets and tablet PCs, providing complete flexibility in how it’s deployed to best suit your staff's individual needs.
• With Capita TotalMobile installed across your entire organisation there is only a single, powerful platform to maintain and support, delivering a range of cost and efficiency benefits.

TotalMobile
Totally Practical

And it’s proven...

• Capita TotalMobile is based upon real-world understanding of how people interact with customers, colleagues, applications and information in order to do their work effectively and make best use of their time.
• Through its enhanced Management Information tools departmental managers can monitor field worker locations and schedules, enabling them to allocate workload equitably, to react more swiftly to changing circumstances, and to make the best use of their resources.
• Using the Incident Capture feature, staff can create and send instant reports from their mobile device using just a few key strokes. These forms can be automatically and immediately 'pushed' through to the relevant department for action, eradicating lengthy and slow chains of communication.

'I can't believe how we coped before. Capita's mobile solution has delivered significant efficiencies for us.'

Eryl Rowlands, Head of Revenues and Benefits, Conwy CBC.

TotalMobile
Totally Proven

How does it work?

The ability of Capita TotalMobile to work with virtually any device and to integrate with existing software, makes it adaptable, future-proof, and highly cost effective.

Capita TotalMobile uses the concept of 'active middleware' - an intelligent and robust software layer. This acts as the link between a mobile device and back office systems, data and dedicated software that the user needs to access when out of the office.

Capita TotalMobile is transparent to the user, operates in real time, and can effectively and seamlessly integrate information obtained from a range of specialist sources.

TotalMobile
Totally Flexible

Thank you

Your enquiry has been sent as an email to our Capita TotalMobile team who will be in touch shortly. 

If you would like to speak with one of our team in the meantime please call 08701 631800.

Legal

Site terms and conditions
Access to and use of this website is subject to the following terms and conditions.

Copyright
Copyright © The Capita Group Plc 2009. All rights reserved. All copy and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by The Capita Group Plc and affiliated companies, or are included with permission of the relevant owner. References to affiliates or affiliated companies shall include all members of The Capita Group Plc.
You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of this site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.

Trademarks
All trademarks displayed on this site are either owned or used under licence by The Capita Group Plc and affiliates.

Contents
The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy, completeness or fitness for any particular purpose. Save to the extent that such limitation is not permitted under English Law neither The Capita Group Plc, nor any of its affiliates, nor employees shall be liable for any loss, damage or expense arising in contract, tort or otherwise out of any reliance on information contained in this site, access to or use of or inability to use this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

Use
Your information and activity on this site must not:

1. be false, inaccurate or misleading
2. be in breach of any applicable laws, regulations, licences, or third party rights
3. interfere in any way with the proper working of this site, and in particular you must not circumvent security, tamper with, hack into or disrupt the operation of the site or surreptitiously intercept, access without authority or expropriate any system, data or personal information as defined in the Data Protection Act 1998.
4. This site is intended normally to be available 24 hours a day 7 days a week.

You agree to fully reimburse The Capita Group Plc in respect of all losses, costs, actions, claims, and liabilities incurred by The Capita Group Plc or its affiliates as a result of any breach or non-observance by you of these terms or any data submitted by you to us.
The Capita Group Plc will make all reasonable attempts to exclude viruses (and similar destructive devices) from the site but cannot guarantee the exclusion of viruses (and similar destructive devices), and you should take appropriate steps in respect of this risk.

Linked sites
At various points throughout the site, you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that The Capita Group Plc or affiliates are necessarily associated with any of these other sites or their owners. While it is the intention of The Capita Group Plc and affiliates that you should find these other sites of interest, neither The Capita Group Plc nor affiliates nor their employees shall have any responsibility or liability of any nature for these other sites or information contained in them.
These terms shall be governed by and construed in accordance with English Law and each party to these terms submits to the exclusive jurisdiction of the English Courts.

Privacy

Protecting the privacy of customers and users
We take care to protect the privacy of customers and users of this website. Set out below is an explanation of how we process information about visitors to the site.

Collection of personal information
The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.
You have the option on certain pages within this site to submit personal information to us in order that we might send you further information or alerts. These pages provide explanations as to how this information is to be used.
We will not disclose without your consent any personal information we collect about you when you visit the site to a third party outside The Capita Group Plc. In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the Group.
By submitting your personal information through this website, you consenting to it being processed in the manner described above by The Capita Group plc.
If you have submitted personal information through this website and wish us to cease using it for the purpose submitted, please contact cssenquiries@capita.co.uk